Customer focus: How banks are brand compliant in online communication
The magazine IT-Banker reports in its June 2019 issue on Idiligo as a practical solution for the financial and banking industry. The platform-independent software Idiligo structures online meetings with customers. Ready-made meeting scripts, as well as the possibility to see and hear each other using the video and voice function, facilitate professional and efficient workflows – including a digital contract closure.
In numbers: Two hours time savings per customer lead
The solution developed by Idiligo is used, among others, by customers such as Rabobank in the Netherlands. Rabobank has been using this communication channel for online meetings since last year, thus easily saving two hours of processing time per customer lead.
Want to know more about how Idiligo is being used in banks? Read the full article here.
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